5–9%
more revenue per extra star
Measured at independent restaurants. For chains, the rating made little difference.
For butchers, bakers and other craft shops
The most expensive customer is the one who never came in.
New customers read your reviews first. ReviewMerci lets every customer have their say, so you know what is going on and your business scores better.
- Premium sign with your logo
- No app needed
- Dutch, French and English
Your logo
How was it today?
Tap or scan
Your business
How was your visit?
QualityFriendlyWaiting timePrice
Next
Your business
Just nowNew review
Such friendly service, and the minced meat was perfect again.
The minced meat is always fresh and nicely lean.
The butcher really took the time to explain how I should prepare the roast.
Great range, they even had lamb shank in stock.
Already on the counter at Slagerij-Traiteur B&L
The invisible loss
Regulars know you. New customers read your reviews.
27%
more often full at peak times with an extra half star
For restaurants not listed in guidebooks or newspaper rankings. Independent of price or quality.
4 in 5
at least sometimes read reviews before a first purchase
40% (almost) always do.
Google confirms it
more reviews and positive ratings can help you rank higher in Google’s local results
Review count and rating count toward the local ranking.
Anyone who sees a bad review never comes in. And you don’t even know that customer existed.
How it works
A few taps for your customer. Everything in view for you.
Tap or scan.
Your customer holds their phone against the sign or scans the QR code. No app needed.
Stars and what stood out.
Quality, friendliness, waiting time… A word of explanation or a request to be called back is welcome, but not required.
On Google too, for everyone.
Every customer gets the same invitation to share their experience on Google, whatever score they gave.
You see everything.
At the top of your dashboard you see what needs your attention.
Short video: a customer taps their phone against the sign, chooses stars and sees the Google invitation.
Video coming soon
A premium sign with your logo
We make it and come and install it for free. It suits your counter, not a leaflet rack.
Cards to hand out
With QR code, for the bag or next to the till. Always topped up for free.
In your customer’s language
The page automatically speaks the language of their phone: Dutch, French or English.
What you gain
Not just how many stars. Also why.
Honest feedback that reaches you
Even what customers don’t dare to say at the counter.
A dashboard that tells you what is urgent
Low scores and customers asking to be contacted stay at the top until you follow them up.
A clear report every quarter Coming soon
In plain language: what is going well, what keeps coming back, what you can do something about.
More Google reviews, the fair way
Recent reviews make you more visible on Google Maps.
Who we are
The young generation, for the local craft shop of tomorrow.
Young people choose their shops on Google Maps. We are that generation. We build ReviewMerci so that they find their way to the butcher, the baker and the cheese shop around the corner.
- Fair. Every customer gets the same chance to leave a Google review. That keeps your reviews credible, and it is how Google wants it too.
- Your feedback is yours. We never sell data and never compare your feedback with that of other businesses.
- Respect for your customers. They stay anonymous, unless they choose to leave their name or number.
Prices
Less than a coffee a day.
Prices per location, invoiced annually, excl. VAT. With Growth and Premium, the first 3 months are free.
Start
€1per day
€365 per year
Choose Start- Feedback page in your own style, NL/FR/EN
- Standard questions for your sector
- Google invitation for every customer
- Dashboard with “needs attention” at the top
- Quarterly overview in figures
- 1 premium sign per location
- Cards with QR code
- Not included: AI quarterly report and your own questions
Growth
€2per day
€730 per year
Try it free for 3 months- Everything in Start
- AI quarterly report with action points (coming soon)
- AI also reads the free text
- Your own and seasonal questions
- Not included: Report for all your locations combined
Premium
€3per day
€1,095 per year · each extra location €1 per day
Try it free for 3 months- Everything in Growth
- 2 premium signs per location
- Report for all your locations combined
- Instagram and Facebook buttons (coming soon)
After the 25 founder spots, these plans apply.
Curious what your customers really think? Claim your founder spot.Try it free for 3 months.
- We call you to arrange everything.
- We make your premium sign with your logo.
- We come and install it for free. Your subscription starts that day.Your trial starts that day.
Stopping during the trial? Then you only pay for your sign (€39 per sign) and you can keep it.
Thank you!
We will contact you within three working days.
Frequently asked questions
Good to know.
PriceTrial and price
What is the founder offer?
The first 25 businesses to become customers get all Premium features at €1 per day per location. That price stays as long as you are a customer.
What happens after the 3 free months?
Your subscription starts automatically. You get a reminder two weeks in advance.
What if I stop during the trial?
Then you only pay for your sign (€39 per sign) and you can keep it. No subscription, no other costs.
Can I pay monthly?
No. We invoice per year: arranged in one go, and that keeps the price low.
What if I want more signs?
One sign per location is included in your subscription, two with Premium. An extra sign costs €39 (excl. VAT). Cards are always free.
Your customers and Google
Do I send unhappy customers to Google as well?
Yes, everyone gets the same invitation. The difference: an unhappy customer now tells you first. If they leave their number, you can call them and put things right. And among many recent reviews, one less good review weighs much less.
Do my customers need an app?
No. They tap with their phone or scan the QR code with their camera.
Will only good reviews appear on Google then?
No, and that is deliberate. Every customer gets the same invitation. Honest reviews are more credible.
Do I need to give you access to my Google profile?
No. We only use the normal link to your reviews.
In which language do they see the page?
Automatically in the language of their phone: Dutch, French or English. They can also switch themselves.
Is it anonymous?
Yes, unless they choose to leave their name or number to be contacted.
Who sees my feedback?
Only you and the people you give access to. Our team only looks to help you, and that is logged every time. We never sell data.
What about my customers’ privacy?
We ask as little as possible. They only leave their name or number if they want to, with their consent. On request, we delete that data completely. More in our privacy statement.
You as a business owner
What do I need to do myself?
Hardly anything. We make and install the sign. You look at your dashboard whenever it suits you, and every quarter you get an overview.
How long am I committed?
Your subscription runs per year.After the trial, your subscription runs per year. You can cancel up to one month before the renewal date. You get a reminder two months in advance.
What if I have several locations?
With Premium you get a report per location and one for everything together. Every extra location costs €1 per day.
Can I add my own questions?
Yes, with Growth and Premium. Temporary ones too, like “Christmas snacks” in December.
Can my staff look too?
Yes. We give your colleagues access, if you like only to their own location.
Do I need to install anything or be technical?
No. We install the sign and set up your page. You simply log in to your dashboard.
Does it take up my staff’s time?
No. The sign works by itself. You look at your dashboard whenever it suits you.
Do I get a notification for every review?
No, deliberately not. Everything is in your dashboard, with what needs attention at the top. Every quarter you get a report.